Session Terms and Conditions

This page lays out the ground rules for conducting a Bust Your Cravings Breakthrough Session and the two Check-in Sessions you enjoy as well.

It’s also a really good idea to review our Health Notice and FAQ so you know exactly what to expect and how to come prepared for success.

+ Prior Understanding +

By scheduling a Bust Your Cravings Breakthrough Session through BustYourCravings.com, you assert that you have read, understood and agreed to all of the terms and conditions found on all of the pages in the Legal section of BustYourCravings.com as well as our Health Notice and Satisfaction Guarantee pages.

By scheduling a Bust Your Cravings Breakthrough Session through BustYourCravings.com, you accept that because a Bust Your Cravings Breakthrough Session engages the unconscious mind and is therefore more art than science, we cannot guarantee a precise outcome. Nevertheless, we do offer a Satisfaction Guarantee.

+ Consultation +

Your Bust Your Cravings Breakthrough Session and your two Check-in Sessions are collectively referred to as a “Consultation.” Your Bust Your Cravings Breakthrough Session and Check-in Sessions each go for a maximum length of 25 minutes; however, they are likely to run for 15 to 20 minutes.

As you schedule each session, you will receive a confirmation email. Each confirmation email will contain a link so you can schedule your next session. As such, make sure you open each email you receive from us. To ensure you enjoy the optimal experience and support, it is best you get all three of your sessions scheduled in one sitting.

 

+ Parties to a Consultation +

By scheduling your Bust Your Cravings Breakthrough Session through this website, you agree to receive services (a “Consultation”) from Eric Rosen, Hypnotherapist or one of his designees ("Consultant"). When booking a Consultation, unless you select a particular Consultant, the Consultant who works with you will be assigned based on availability.

For optimal results, continuity is recommended and so the Consultant who works with you on your Bust Your Cravings Breakthrough Session is the Consultant you should select for your Check-in Sessions as well; however, it is not mandatory to do so.

+ Means of Delivery +

Unless otherwise arranged, Bust Your Cravings Consultations are delivered via Skype or another online two-way video medium. When booking your Bust Your Cravings Breakthrough Session, you must enter your Skype ID as it is a required field.

If you wish to use an online two-way video system other than Skype, use the Notes / Special Requirements field to let us know at the time of booking your Bust Your Cravings Breakthrough Session. Alternatively, you can contact us with sufficient lead time and we’ll arrange it together.

+ Fees and Payment +

Payment must be made when you book your Bust Your Cravings Breakthrough Session. The fee also covers the two Check-in Sessions you schedule to be approximately 3 weeks and 12 weeks from the time of your Breakthrough Session.

As mentioned above, you will receive a separate email for each session you book. Click the link in each one so you can schedule your next Check-in Session. No payment will be requested when scheduling a Check-in Session. It is strongly recommended you book your Bust Your Cravings Breakthrough Session and two Check-in Sessions all in one sitting.

+ Cancellation of a Bust Your Cravings Breakthrough Session +

If you must cancel your Bust Your Cravings Breakthrough Session, we’d appreciate at least 48 hours’ notice. In any case of cancellation within 24 hours of the scheduled session time, your payment will be converted into a credit. Cancellations made more than 24 hours in advance will be converted into a credit unless you instruct us otherwise.

+ Cancellation of a 1st Check-in or 2nd Check-in +

If you must cancel your Bust Your Cravings Check-in Session, we’d appreciate at least 48 hours’ notice. You are encouraged to contact us as soon as possible for assistance in rescheduling. Any subsequent appointments remain as originally scheduled.

+ If We Must Cancel… +

We reserve the right to cancel an appointment. We will only do so in the most exceptional of circumstances and will strive to give you 48 hours’ notice. We accept no liability of any kind for any cancellation. In the unlikely event of such a cancellation, we will contact you and get your session rescheduled for the soonest day and time that suits your calendar.

+ Arriving Late +

If you are running late for any kind of appointment with us, please let us know as soon as possible. We will do our best to make a full session available; however, our ability to do so will depend upon bookings subsequent to your appointment and so we cannot promise it. As such, this is one reason why a Bust Your Cravings Breakthrough Session is scheduled for 30 minutes even though it is likely to run 15-20 minutes.

+ No-Shows +

No-shows are non-refundable and void the Satisfaction Guarantee. A no-show is deemed to have occurred when:

  • Notice of a cancellation was never given by any of the means listed on our Contact Us page
  • Less than half the allotted time remains in the current session
+ Indemnification +

When you book a Bust Your Cravings Breakthrough Session, you agree to indemnify and hold Eric Rosen and all Consultants delivering services through this website harmless from any loss or liability arising from actions taken, not taken, or situations created as a direct or indirect result of sessions delivered or not delivered. In relation to these services, such indemnification continues indefinitely.

+ Recordings +

As with a phone call to many of the companies you do business with every day, a Bust Your Cravings Breakthrough Session may be recorded for quality purposes. As with any other personal information we collect, it will remain private and will not be shared with any party unless we are compelled by law to do so. Because listening to playback of a recorded session could undermine the success of your Bust Your Cravings Breakthrough Session, we do not make these recordings available.

+ Confidentiality +

We will not disclose your personal information to any third party unless required to do so by law. Any information you provide through our website and during your Consultation will be held in the strictest confidence unless you instruct us in writing to share it with your GP or any other third party. Any proposed use of your information will be approved in advance by you, including content, format, and placement.

+ Keeping in Touch +

If you haven’t signed up already, you will automatically be added to our mailing list so you can receive up-to-date information about what’s going on with BustYourCravings.com activities and special offers from time to time. Please be assured that we do not share your information with anyone. If you do not wish to receive these, an opt-out link will be provided in the email coming from that particular mailing list.

(Last updated December 9, 2013)

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